About the registration contents

I registered my date of birth and gender incorrectly.

Your date of birth and gender information cannot be changed through your My Page.

After verifying your identity, we will process the change at this counter.

Please fill in the required information and contact us by email.

<Caution>

Please be aware that depending on the nature of the request, such as for significant changes, we may request a photograph of your identification document.

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»Click here to inquire about correcting your date of birth.

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»Click here for gender correction inquiries.

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*If any required information is missing or left blank, we will not be able to provide a response.

*Please refrain from contacting us using an iCloud address, as many people are not receiving our reply emails.

Depending on your environment, the email linked above may not open.

Please send an email to the address below.

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▼宛先
secure_syc@cc.plusmember.jp

▼件名
【生年月日】修正のお問い合わせ
【性別】修正のお問い合わせ

▼Main text

・Full name (in Kanji)

・Full name (in kana)

• Your chosen nickname

Gender

• Your registered date of birth (8 digits in Western calendar format)

- Correct date of birth (8 digits in Western calendar format)

• Registered address

• Your registered email address

• Your registered phone number

• Plus Member ID

Membership number

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*If you use other artist websites operated by "Fanplus" with the same Plus member ID, the changes will be applied to all services.

Other questions about "Registration details"

• Q.
  My email address, phone number, or address has changed. What should I do?
• Q.
  Can I check and change the credit card information I registered?
• Q.
  My last name has changed.

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