Thank you for your continued patronage.

We apologize for the inconvenience, but customer support will be closed during the following period due to the Golden Week holidays.

We apologize for any inconvenience this may cause and appreciate your understanding.

<Closing period>

[Saturday, May 3, 2025 - Tuesday, May 6, 2025]

We apologize for any inconvenience caused to you in regards to inquiries received during the closure period.

We will contact you in order from Wednesday, May 7, 2025 onwards.

*Even during holidays, you can submit inquiries via the inquiry form 24 hours a day.

*Other services will be available even during the closure period.

Regarding inquiries received before the closure,

Similarly, we may not be able to respond to your inquiries until after Wednesday, May 7th. Thank you for your understanding.

Also, please refer to the Help (FAQ) as it may help you to quickly resolve your issue.