Customer Support Year-end and New Year Holiday Notice

#FC NEWS

Thank you for your continued patronage.

We apologize for the inconvenience, but customer support will be closed during the following period due to the New Year holidays.

We apologize for any inconvenience this may cause and appreciate your understanding.


[Year-end and New Year holiday period]

Wednesday, December 28, 2022 - Thursday, January 5, 2023


We apologize for any inconvenience, but we will contact you in the order in which we receive inquiries during the closure period from Friday, January 6, 2022 onwards.

*Even during holidays, you can submit inquiries via the inquiry form 24 hours a day.

*Other services will be available even during the closure period.


Please note that even if you contact us before December 27th (Tuesday), we may not be able to respond until January 6th (Friday) or later, depending on the content of your inquiry.

You may also be able to quickly resolve your issue by referring to the Help (FAQ).