About continuation

How do I cancel my membership?

Your membership will expire one year from the month you join, so if you do not renew your membership, you will be terminated.

If for some reason you wish to cancel your membership before your membership expires, please contact us via "Inquiries."

■About automatic credit card renewal
When choosing your payment method when joining, if you select "credit card payment", your annual membership fee will be automatically repaid from the following year onwards.

If your credit card is automatically renewed, your membership will be automatically renewed after the 20th of the month your membership expires.
If you do not wish to renew your subscription, please go to "My Page" and complete the procedure to stop automatic renewal.
Please note that the procedure for canceling automatic renewal must be completed by the 20th of the month in which your membership expires, and your membership will be automatically renewed after that date.

*For information on how to stop automatic renewal, please see "How do I stop automatic renewal of my credit card?"

Other questions about "Continuation"

BACK

If the above does not resolve your issue, please contact us using the details below.

Contact Us