About use of this site

I have contacted you but have not received a reply.

If necessary information is missing, it may take some time to respond to your inquiry.

When inquiring about your password or membership number, we will need your name, date of birth, phone number, etc.
Please contact us to avoid any omissions.

In addition, if you have set up your mobile phone to receive emails, please change it so that you can receive emails from the following domains:
Please be sure to set this up.

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yamamotosayaka.jp
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*Notice to those who use au mobile phones and smartphones*

If you have set "Spoofing Restriction" in your au spam filter settings,
Even non-malicious emails such as newsletters and forwarded emails may be judged as spoofed and rejected.

In addition, due to the priority of the spam filter, if spoofing restrictions are set,
Even if you are registered in the [Designated Receiving List Settings], you will not be able to receive emails that are subject to restrictions.
Please change your spoofing restrictions. For details, please contact your mobile phone company.

*Please note that we cannot answer or reply to inquiries regarding the following content.
・Inquiries other than those related to the fan club
・Inquiries regarding advance ticket sales, ticket issuance, seating, etc. for events
・Inquiries regarding activities, private life, etc.

Other questions about "Using the Site"

• Q.
  Can I use it from a feature phone?
• Q.
  Do you provide services in languages other than Japanese?
• Q.
  I can't watch the video.
• Q.
  I can't see the content.

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